The Enshittification of Technology: Norway's Consumer Council Explains (2026)

The Enshittification Epidemic: A Consumer's Nightmare

We've all experienced it, the gradual decline of a product or service we once loved. But what if this isn't just a one-off occurrence? What if it's a calculated strategy, a deliberate 'enshittification' of our favorite things? This is the intriguing concept introduced by Córy Doctorow, and it's a daily struggle for consumers, as Norway's Consumer Council reveals.

The Trap of Convenience: Imagine you're hooked on a product, but over time, it starts to deteriorate. The cost of switching is high, so you're stuck. This is the essence of Enshittification. It's like a trap, where companies capture your loyalty and then gradually reduce the quality or increase the price. You're left with a degraded experience, and the exit door seems too expensive to use.

The Video Evidence: The Norwegian Consumer Council's video is an eye-opener. It showcases how common this practice has become. From software subscriptions that lock you into a never-ending payment cycle to the segmentation of products to make you feel like you're getting a deal when you're actually paying more for less. It's a clever strategy, but at what cost to the consumer?

For instance, consider your monthly subscription for a service you once bought outright. Now, you're paying regularly, and the price keeps creeping up. And let's not forget the ads! You're paying and still being served advertisements. Amazon Prime, we're talking about you and your peers.

The Fibre Broadband Conundrum: And here's where it gets controversial. Sometimes, a slower, cheaper version of a product is praised as a good deal. But is it really? The truth is, it often costs more to produce a lower-quality version, and you're getting an inferior experience. Yet, this enshittified version is marketed as a bargain, and consumers are none the wiser.

Enshittification is an age-old practice, but technology has supercharged it. With the scale and reach of modern platforms, companies can now enshittify products and services for millions of users with a few code changes. It's a powerful tool, but one that needs to be used responsibly.

Check out our in-depth review of Enshittification (link: https://www.interest.co.nz/technology/135873/enshittification-cory-doctorow-explains-why-things-really-are-getting-worse-and) to learn more about this intriguing concept and its impact on consumers. Are you ready to dive into the world of Enshittification and share your own experiences? The comments section awaits your thoughts!

The Enshittification of Technology: Norway's Consumer Council Explains (2026)
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